Marquee Rewards
Delete your account
You can delete your Marquee Rewards account and its personal information at any time.
In the app
- Open Marquee Rewards and sign in.
- Go to Profile.
- Tap Delete account and confirm.
If you still have a Cash-out balance, skill vouchers or skill games to play, use them first (on a machine, as a gift card, or by playing the games). That's money the venue owes you, so it's never given up. If you still have tokens, points or free spins, the app tells you what's left and asks you to confirm you're giving them up before it deletes anything. If you're in a session, finish playing first.
By email
Can't use the app? Email support@marquee-rewards.app from the email address on your account (or include the mobile number you signed up with) and ask us to delete it. We'll confirm who you are, and then delete it within 30 days.
What's deleted
- Your name, email address, phone number and PIN. Your account is closed.
- Your sign-in, push notification and Live Activity tokens.
What's kept, and why
- Wallet history, play sessions, skill-game results, tickets and gift-card issue records are kept as the venue operator's financial and audit records, as gaming and financial rules require. They're linked only to an identifier that no longer names you.
- Gift-card codes you already received stay valid, and any pass you added to Apple Wallet or Google Wallet stays on your device until you remove it.
If you sign up again later with the same email, Apple or Google login, you get a new, empty account.